At Roma Shop, we believe your privacy deserves the same exquisite care as our lingerie collections. This Privacy Policy outlines how we collect, use, and protect your personal information with the discretion and elegance you expect from a luxury boutique experience.

1. Information We Collect

To provide our signature service, we may collect:

  • Personal Details: Name, email address, shipping/billing address, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details processed securely through PCI-compliant systems (we never store full card numbers).
  • Preferences: Size selections, wish lists, and product interests to personalize your shopping experience.
  • Technical Data: IP address, browser type, and device information for security and site optimization.
  • Communication Records: Correspondence with our intimate style advisors.

2. How We Use Your Information

Your data allows us to:

  • Process orders with 256-bit SSL encryption security
  • Provide personalized style recommendations
  • Improve our collections and website experience
  • Communicate discreetly about orders and exclusive offers
  • Prevent fraud and ensure transaction security

3. Data Sharing & Disclosure

We treat your information with the confidentiality of our signature packaging:

  • Service Providers: Trusted partners (payment processors, shipping carriers) who assist in delivering your Roma Shop experience.
  • Legal Requirements: When necessary to comply with laws or protect our rights.
  • Business Transfers: In the event of merger or acquisition, with appropriate confidentiality protections.

We never sell your personal information to third parties.

4. Data Storage & Security

Your privacy is protected by:

  • Secure servers with restricted access
  • Industry-standard encryption protocols
  • Regular security audits
  • PCI-DSS compliant payment processing

While we implement rigorous measures, no digital transmission is 100% secure. We encourage strong password practices for your account.

5. Your Rights & Choices

You may:

  • Access, update, or delete your account information
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, please contact our privacy concierge at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and shopping cart
  • Analyze site traffic and performance
  • Enable secure checkout processes

You may adjust browser settings to manage cookies, though some features may not function optimally without them.

7. International Data Transfers

As we serve clients worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in the United States, protected under this policy regardless of location.

8. Policy Updates

We may occasionally update this policy to reflect changes in our practices. Significant changes will be communicated through our website or direct notification.

9. Contact Us

For privacy inquiries or concerns:

Roma Shop Privacy Team
3466 Smithfield Avenue
Amarillo, TX 79101 USA
Email: [email protected]

Thank you for entrusting Roma Shop with your intimate shopping experience. We value your privacy as much as your confidence in our collections.