At Roma Shop, we understand that anticipation is part of the pleasure when you’ve treated yourself to exquisite lingerie. That’s why we’ve crafted a seamless delivery process to bring your carefully selected pieces from our boutique to your doorstep with the same care we put into curating our collections.

Global Delivery with Boutique Care

From our headquarters in Amarillo to your intimate dressing room, we ship worldwide (excluding Asia and select remote areas) with two tailored shipping options:

1. Standard Express Shipping ($12.95)

For those moments when desire can’t wait, our premium courier service delivers in 10-15 business days after processing via:

  • DHL for European destinations
  • FedEx for North American addresses

Perfect for last-minute gifts or when you need that confidence boost for a special occasion.

2. Complimentary Luxury Shipping

On orders over $50, enjoy free shipping via EMS with delivery in 15-25 business days. This eco-conscious option combines value with anticipation, because every woman deserves to unwrap luxury at no extra cost.

The Roma Delivery Timeline

Each order receives our meticulous attention:

  • 1-2 business days: Our team hand-checks your lingerie pieces before discreet packaging
  • Day 3: Your parcel begins its journey via your selected carrier
  • Days 4-25: Depending on your shipping choice, your intimate treasures make their way to you

You’ll receive tracking information the moment your order ships, so you can follow every step of your package’s journey.

Hassle-Free Returns: Our Promise of Confidence

We stand behind every lace teddy and satin chemise with a 15-day return policy from delivery date. If your purchase doesn’t make you feel as extraordinary as we promised:

  • Email [email protected] for return authorization
  • Return unused items with original tags in our signature Roma packaging
  • Receive your refund via original payment method within 5 business days

Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged.

Payment Options as Diverse as Our Collections

Shop confidently with all major payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are secured with 256-bit SSL encryption – because your privacy matters as much as your style.

At Roma Shop, we don’t just deliver lingerie – we deliver confidence, sensuality, and the thrill of self-discovery in every package. Questions about your order? Our boutique concierge team is always ready to assist at [email protected].

Now that you know how we deliver, why not explore what we deliver? Discover your next showstopping piece in our New Arrivals collection.